Post by TheCable (@thecableng)

CBN refunds N19.12bn to bank customers, resolves 90% of complaints in 2025

The Central Bank of Nigeria (CBN) resolved nearly 90 percent of complaints lodged by consumers of financial services in 2025, with refunds to customers almost doubling to N19.12 billion during the year.

In its 2025 annual report, the apex bank said it resolved 18,824 of the 20,925 complaints received in the review period, representing about 90 percent of all cases.

https://www.thecable.ng/cbn-refunds-n19-12bn-to-bank-customers-resolves-90-of-complaints-in-2025/

CBN refunds N19.12bn to bank customers, resolves 90% of complaints in 2025 The Central Bank of Nig...

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