Post by Oluwatosin Aremu (@Oluemu)
Please apply if you are interested. Read all application requirements carefully before pressing the Submit button.
Good luck.
๐น Role: Customer Service Representative
๐น Location: Remote
๐น Timezone: EST or PST, depending on the project
Responsibilities:
๐ Handle inbound and outbound calls professionally and efficiently.
๐ป Respond to customer inquiries via email, phone, and chat.
๐ Troubleshoot and resolve customer issues, ensuring timely and accurate solutions.
๐ Maintain detailed, accurate records of customer interactions using CRM tools.
๐ Provide feedback on processes and customer issues to enhance service quality.
๐ Meet performance targets, including response time and customer satisfaction.
https://forms.gle/Yi7Cus5DLWYVyqRB8
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