Post by Gladden Ngozi (@Gladden)

Sometimes people ask what I actually do as a Gender and Social Welfare Officer.

The honest answer? I listen. A lot.

Not just to what people say out loud, but also to what is avoided, softened, or left unsaid. Because most people don't come with complete stories — they come with fragments of fear, pride, confusion, silence, and lived experience.

With a background in Peace and Conflict Studies, I've learned that many challenges are deeper than they appear. Every conflict has an underlying factor. Behind every case file, policy, or intervention is a human being trying to navigate life the best way they know how.

A young girl learning to find her voice.
A man carrying expectations he was never taught to question.
A family trying to stay together under pressures no one else sees.

This work has taught me that listening is not passive — it's intentional. It requires patience, empathy, and understanding before drawing conclusions.

Because sometimes, people don't need immediate solutions first.
They need to feel seen, heard, and understood.

For me, it has never been just about solving problems.
It's about understanding people deeply, without assumptions.

That's where meaningful change begins.

Let's connect 🤝
@Gladden @brashub

Sometimes people ask what I actually do as a Gender and Social Welfare Officer. The honest answer?...

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Comments

Like minds🫂: Conflict management and conflict resolution is a very sensitive key areas in dealing with gender related issues especially as a female gender become most of the cases coming your way will be mostly issues around the two genders and it will take a professionally trained officer like you to keep emoti...
Mls Safiyanu Bari: Wishing you all the best in your professional journey.
Adesanya Ayotola: God bless the heart with which you give, regardless of the magnitude you are deliberate about the next generation with what you do.....by the way "peace and conflict studies is what is on the horizon for me"... Then by his grace I will cap it up with public policy analysis
idiahi Evans Omon: definitely
Eric Anyasi: Great job
Blessing Ojoma Onakpa: This is beautifully said. The ability to truly listen without judgment is rare, and it’s one of the most powerful tools anyone working with people can have. Real change doesn’t always begin with policies or solutions, sometimes it begins with someone finally feeling heard. Your work reflects empathy...
menari personal and family support: This is so true; it's the listening without judging; listening to understand; listening intentionally... that is the only way to help someone. Great job! We need more of you in every institution 😊😊
I truly believe such services should be captured in every industry.
Ndubuisi Raphael Agua: The listening part really hit hard bcos oftentimes we conclude on people before even hearing from them.

But it’s in the moments of genuine listening that the real picture begins to unfold.

Most people listen to respond. Very few listen to understand, and that changes everything. What a great job...
No_choice: Seems my listening isn’t working nomore I just avoid more this days 🥹
AOJ: "This work has taught me that listening is not passive — it's intentional. It requires patience, empathy, and understanding before drawing conclusions.

Because sometimes, people don't need immediate solutions first.
They need to feel seen, heard, and understood."

This 🖕says it all. I have nothing...